What is the best Telegram CRM? The right tool for your use case
There is no single best Telegram CRM for everyone. A trading affiliate, a media buyer, a B2B outreach team and a small business selling on several messengers do not need the same tool. This ranking starts from the use case, not from a score.
In short
For trading affiliation on Telegram, with deposits and commissions per broker: ScaleGram CRM. To send Telegram conversions back to ad networks with pay-as-you-go pricing: TG Tracker. For outbound prospecting: CRMChat. To sell on several messengers from a bot: Kommo. If your company is already on HubSpot or wants a complete suite: HubSpot or Bitrix24. To start with very few leads: a Google Sheet.
Information on the other tools checked on 19 October 2026 on their official sites: tgtracker.io, crmchat.ai, kommo.com, hubspot.com, bitrix24.com. ScaleGram CRM is our product.
How we compared
This comparison is published by ScaleGram CRM. Every fact about another tool comes from its official page, checked on 19 October 2026, and each section says who the tool suits best.
- Telegram connection: personal accounts, bot, or none.
- Pipeline and lead tracking.
- Ad tracking up to Telegram and conversions APIs.
- Deposits and commissions per broker, for trading affiliation.
- Price shown on the vendor’s site.
The right tool for your use case
Trading affiliation: ScaleGram CRM
Your Telegram accounts in a shared inbox, a pipeline with customizable stages, deposits and the commission from each broker’s deal, and one invite link per ad click. Free during the launch.
Ad tracking only: TG Tracker
Sends joins, bot starts and private messages back to Meta, TikTok or an external server. Pay as you go, $0.03 to $0.09 per tracked user. Suited to media buyers and white-label agencies.
Outbound prospecting: CRMChat
Automated message sequences across several Telegram accounts, a pipeline and agency workspaces. Suited to B2B and Web3 teams. Prices not shown on the page checked, one-week trial.
Selling on several messengers: Kommo
WhatsApp, Instagram, Telegram and others in a sales CRM. Telegram goes through a bot, one chat per pipeline. $25 to $45 per user per month, 6 months minimum.
Company already equipped: HubSpot
General-purpose CRM; Telegram through a marketplace app or the custom channels API, which requires a Professional or Enterprise plan.
All-in-one suite: Bitrix24
CRM and business tools priced per organization. Telegram through a bot linked to an Open Channel, with automatic lead creation.
Very small volume: a Google Sheet
Free and nothing to install. Everything is typed into the sheet, with no link to conversations or ads: it soon hits its limits when several closers write in it.
The summary table
| Tool | Telegram connection | Ad tracking | Deposits per broker | Price checked |
|---|---|---|---|---|
| ScaleGram CRM | Personal accounts, several per workspace | Link per click, Meta, TikTok, Snapchat, postback | Yes | Free during the launch |
| TG Tracker | Bots, mini apps, private-message entry points | Meta, TikTok, external server | Not stated | $0.03 to $0.09 per tracked user |
| CRMChat | Several accounts for outreach | Not stated | Not stated | Not shown; one-week trial |
| Kommo | A bot, one chat per pipeline | Not stated | Not stated | $25 to $45 per user per month |
| HubSpot | Marketplace app or API | Not stated | Not stated | Free up to 2 users; plans per seat |
| Bitrix24 | A bot linked to an Open Channel | Not stated | Not stated | Free; $49 to $289 per organization per month |
| Google Sheet | None | No | Typed into the sheet | Free |
What a Telegram CRM must do for a trading affiliate
A trading affiliate gets leads on Telegram, has them register with a broker and earns a commission when they deposit. That takes three things general CRMs do not have: replying from real Telegram accounts, knowing which ad brought each lead, and tracking registration, deposit and commission broker by broker. That is what ScaleGram CRM is built for.
Frequently asked questions
What is the best Telegram CRM?
It depends on the use case: ScaleGram CRM for trading affiliation, TG Tracker for pay-as-you-go ad tracking, CRMChat for outreach, Kommo for selling on several messengers, HubSpot or Bitrix24 for a company that wants a general-purpose tool.
Is there a free Telegram CRM?
ScaleGram CRM is free during its launch phase. HubSpot offers a Free plan for up to 2 users and Bitrix24 a Free plan for 1 to 2 users, but Telegram goes through an app or a bot there.
Which CRM can connect a personal Telegram account?
ScaleGram CRM connects personal accounts. Kommo and Bitrix24 go through a bot, according to their documentation. CRMChat names campaigns across several Telegram accounts.
Which tool tracks ads up to Telegram?
TG Tracker and ScaleGram CRM. Both send conversions back to Meta and TikTok; ScaleGram also to Snapchat, with one invite link per click and tracking up to the deposit.
Where does the information in this comparison come from?
From each vendor’s official pages, checked on 19 October 2026 and linked in each comparison. This comparison is published by ScaleGram CRM.
See also
ScaleGram vs TG Tracker
Two Telegram ad tracking tools: what each one does, its price, and who it suits.
ScaleGram vs CRMChat
CRMChat targets Telegram outreach, ScaleGram trading affiliation: features, pricing and use cases compared.
ScaleGram vs Kommo
Kommo connects a Telegram bot to a general messaging CRM; ScaleGram connects your Telegram accounts for trading affiliation.
ScaleGram vs HubSpot
HubSpot is a general-purpose CRM where Telegram goes through a third-party app; ScaleGram is built around Telegram.
ScaleGram vs Bitrix24
Bitrix24 connects a Telegram bot to an all-in-one suite; ScaleGram connects your Telegram accounts for trading affiliation.
Telegram shared inbox
Several Telegram accounts, one inbox shared by your closers, with roles and permissions.
Create your workspace in a few minutes
Free during the launch, no credit card. Connect a Telegram account and your first leads land in the pipeline.