HubSpot for Telegram: review and comparison with ScaleGram CRM
HubSpot is a general-purpose CRM: sales, marketing, customer service. Telegram is not a native channel there. ScaleGram CRM is a Telegram CRM for trading affiliation. Here is what each one allows with Telegram, based on HubSpot’s official documentation and ScaleGram’s code.
In short
HubSpot suits companies that already use it for sales and marketing, and for which Telegram is just one channel among others. ScaleGram CRM suits trading affiliates whose business happens on Telegram and who want to track ads, deposits and commissions per broker.
HubSpot information checked on 19 October 2026 on hubspot.com/pricing/sales and knowledge.hubspot.com. Offers change: check them on the vendor’s site.
Telegram in HubSpot
HubSpot’s documentation says an external messaging app connects to the help desk through the custom channels API, or by installing an existing app from the HubSpot marketplace, such as WeChat, Telegram, LINE, Viber and Slack. Custom channels require a Sales Hub or Service Hub Professional or Enterprise account.
Telegram therefore goes through a third-party vendor’s app or a build on the API, not through a connection built into HubSpot.
Sales Hub pricing
On hubspot.com/pricing/sales, on 19 October 2026: a Free plan, free for up to 2 users; Starter from $7 or $20 per seat per month; Professional from $90 or $100 per seat per month, plus a required $1,500 onboarding; Enterprise from $150 per seat per month, plus a required $3,500 onboarding. The page offers monthly or annual payment; the content checked does not show which of the two prices goes with which payment option.
What ScaleGram CRM does
ScaleGram CRM connects your personal Telegram accounts directly, by QR code or login code, in a shared inbox. Conversations become leads in a pipeline with customizable stages, each with its broker, deposits and commission from the broker’s deal. Ad tracking ties each join to the ad click. Everything is free during the launch phase.
Side-by-side comparison
| Criterion | HubSpot | ScaleGram CRM |
|---|---|---|
| Telegram connection | Marketplace app or custom channels API | Built in: your personal Telegram accounts |
| Plan required for custom channels | Sales Hub or Service Hub Professional or Enterprise | None: free during the launch |
| Scope | General-purpose CRM: sales, marketing, customer service | Telegram CRM for trading affiliation |
| Ad tracking to Telegram | Not stated | One invite link per click, Meta, TikTok, Snapchat conversions APIs |
| Deposits and commissions per broker | Not stated | Yes, CPA and revshare deal per broker, CellXpert sync |
| Price | Free up to 2 users; paid plans per seat, from $7 to $150 and up per month | Free during the launch |
The differences that matter
One channel among others or the main channel
HubSpot brings together email, marketing, customer service and sales. That is an advantage if your company works across all those channels. For a team that works almost only on Telegram, ScaleGram avoids a third-party app and a Professional plan.
The affiliate business
HubSpot handles contacts, deals and generic pipelines. ScaleGram knows brokers, the client UID, CPA tiers, revshare per lot and minimum lots, and calculates each lead’s commission.
Which one to choose?
Choose HubSpot if…
your company already uses HubSpot, Telegram is only one channel next to email and other messengers, or you need marketing and customer service in the same tool.
Choose ScaleGram CRM if…
your business happens on Telegram, you are a trading affiliate, and you want to track ads, deposits and commissions per broker without a third-party app.
Frequently asked questions
Does HubSpot have a native Telegram integration?
No. HubSpot’s documentation says you can install a marketplace app, such as Telegram, or build an integration with the custom channels API.
Which HubSpot plan is needed for custom channels?
Sales Hub or Service Hub Professional or Enterprise, according to HubSpot’s documentation checked on 19 October 2026.
How much does Sales Hub cost?
On 19 October 2026: Free for up to 2 users, Starter from $7 or $20 per seat per month, Professional from $90 or $100 plus $1,500 onboarding, Enterprise from $150 plus $3,500 onboarding.
Can ScaleGram CRM replace HubSpot for an affiliate team?
For a trading affiliate team working on Telegram, ScaleGram covers the inbox, the pipeline, deposits, commissions per broker and ad tracking, free during the launch.
Can I export my data from ScaleGram?
Yes. Leads and deposits export to CSV at any time, and leads can also be exported continuously to a Google Sheet.
See also
Best Telegram CRM
The right Telegram tool for your use case: affiliation, ad tracking, outreach, multichannel sales.
ScaleGram vs Kommo
Kommo connects a Telegram bot to a general messaging CRM; ScaleGram connects your Telegram accounts for trading affiliation.
ScaleGram vs Bitrix24
Bitrix24 connects a Telegram bot to an all-in-one suite; ScaleGram connects your Telegram accounts for trading affiliation.
Telegram shared inbox
Several Telegram accounts, one inbox shared by your closers, with roles and permissions.
Telegram ad tracking
One Telegram invite link per click, sent back to Meta, TikTok and Snapchat up to the deposit.
Create your workspace in a few minutes
Free during the launch, no credit card. Connect a Telegram account and your first leads land in the pipeline.