Kommo for Telegram: review and comparison with ScaleGram CRM
Kommo is a sales CRM built around messengers: WhatsApp, Instagram, TikTok, Facebook Messenger, Telegram. ScaleGram CRM is a Telegram CRM for trading affiliation. Here is what each one does with Telegram, based on Kommo’s official documentation and ScaleGram’s code.
In short
Kommo suits sales teams that sell on several messengers at once and reply from a Telegram bot. ScaleGram CRM suits trading affiliates who work from their personal Telegram accounts and want to track ads, deposits and commissions per broker.
Kommo information checked on 19 October 2026 on kommo.com and support.kommo.com. Offers change: check them on the vendor’s site.
What Kommo does with Telegram
The Telegram integration page says Kommo automatically creates a lead when someone messages you on Telegram, that you reply from the lead card, and that Salesbot can answer FAQs, collect data and send invoices.
Kommo’s documentation gives two limits: only a chatbot can be integrated, not your personal account, and only one Telegram chat can be connected per pipeline. The bot is created with BotFather, then its API key is pasted into Kommo.
Kommo pricing
On kommo.com/pricing, on 19 October 2026: Base at $25 per user per month (billed $150 per user for 6 months), Advanced at $35 ($210 for 6 months), Pro at $45 ($270 for 6 months), Enterprise on quote. Monthly payment is not available, the minimum term is 6 months, billing is in US dollars. The trial lasts 14 days, with no credit card. The plan table lists unlimited Telegram accounts on all four plans.
What ScaleGram CRM does
ScaleGram CRM connects your personal Telegram accounts, by QR code or login code, in a shared inbox. Conversations become leads in a pipeline with customizable stages, each with its broker, deposits and commission from the broker’s deal. Ad tracking ties each join to the ad click. Everything is free during the launch phase.
Side-by-side comparison
| Criterion | Kommo | ScaleGram CRM |
|---|---|---|
| Telegram connection | A chatbot, no personal account | Your personal Telegram accounts |
| Telegram chats | One Telegram chat per pipeline | Several accounts in one shared inbox |
| Pipeline | Yes, several pipelines | Yes, two default boards (Support, VIP), customizable stages |
| Ad tracking | Not stated | One invite link per click, Meta, TikTok, Snapchat conversions APIs |
| Deposits and commissions per broker | Not stated | Yes, CPA and revshare deal per broker, CellXpert sync |
| Price | $25 to $45 per user per month, 6 months minimum | Free during the launch |
The differences that matter
A bot or your real accounts
With Kommo, your leads write to a bot. In trading affiliation, leads often write to the personal account of the affiliate or a closer: ScaleGram connects those accounts, and each conversation answers from the account the lead wrote to.
Several messengers or Telegram only
Kommo brings WhatsApp, Instagram, Telegram and other channels into one CRM: if your sales mostly go through WhatsApp or Instagram, Kommo covers that need. ScaleGram is built for Telegram, where it connects your personal accounts and tracks your ads up to the deposit.
Price
Kommo is paid per user, with a 6-month minimum term. ScaleGram is free during the launch phase, with no credit card.
Which one to choose?
Choose Kommo if…
your team sells on several messengers, you want a Telegram bot with Salesbot to answer common questions, and you do not need to track deposits with brokers.
Choose ScaleGram CRM if…
you are a trading affiliate, your closers write from their Telegram accounts, and you want ads, deposits and commissions per broker in one place.
Frequently asked questions
Can Kommo connect a personal Telegram account?
No. Kommo’s documentation says only a chatbot can be integrated, not a personal account.
How many Telegram chats per pipeline in Kommo?
One, according to Kommo’s documentation. Different Telegram chats can be used in different pipelines.
How much does Kommo cost?
On 19 October 2026: $25, $35 or $45 per user per month depending on the plan, billed for 6 months minimum, and Enterprise on quote. The trial lasts 14 days.
Does Kommo reply automatically on Telegram?
Kommo’s Salesbot can answer FAQs, collect data and send invoices, according to Kommo’s Telegram integration page.
Can I move from Kommo to ScaleGram?
Yes. Your leads import into ScaleGram by CSV, then you connect your Telegram accounts: the conversations sync.
See also
Best Telegram CRM
The right Telegram tool for your use case: affiliation, ad tracking, outreach, multichannel sales.
ScaleGram vs CRMChat
CRMChat targets Telegram outreach, ScaleGram trading affiliation: features, pricing and use cases compared.
ScaleGram vs HubSpot
HubSpot is a general-purpose CRM where Telegram goes through a third-party app; ScaleGram is built around Telegram.
Telegram shared inbox
Several Telegram accounts, one inbox shared by your closers, with roles and permissions.
Telegram ad tracking
One Telegram invite link per click, sent back to Meta, TikTok and Snapchat up to the deposit.
Create your workspace in a few minutes
Free during the launch, no credit card. Connect a Telegram account and your first leads land in the pipeline.